Choose the payment option that is right for you:

1. Pay online or by phone through your bank.
2. Pay in person at most banks and financial institutions.
3. Sign-up for The Town of Vegreville pre-authorized withdrawal program. Tax Installment Payment Program (TIPPS)
4. Pay by Mail: Make your cheque payable to the Town of Vegreville and mail to: PO Box 640, Vegreville, AB T9C 1R7
5. Pay at the Town Office between 9:00 am – 4:30 pm Monday to Friday
6. Make your payment after hours through the mail drop-off box at the Town Office

Please allow sufficient time for payment to reach our office by the “due date”. Payment will be applied to your account on the date of receipt at our office.

Penalties for late payment:  

                15% penalty on all current taxes remaining unpaid after June 29, 2019

                15% penalty on all taxes remaining unpaid after December 31, 2019

What is the Tax Installment Payment Program ? (T.I.P.P.)

- T.I.P.P. is a monthly tax installment payment plan by which taxpayers may make consecutive monthly payment for taxes rather than a single annual payment.
- By-law No. 04-2009 of the Town of Vegreville allows Taxpayers to have their property taxes and local improvements paid in monthly installments by pre-authorized withdrawal from their bank account.

Why should you use the Tax Installment Payment Program  ? (T.I.P.P.)
- The Payment Plan breaks the annual tax payment into 12 monthly payments to make budgeting easier.
- Convenient and reliable form of payment.
- Balances are not subject to penalties, provided payments are made.

How does the plan work? 
- Application form must be completed.
- Payments are made by automatic withdrawal from your bank account.
- Taxes must be paid up to date before enrolling on the plan.
- You choose a payment date of either the 15th or at the end of the month.
- Monthly payments from January through June are 1/12th of the preceding year tax levy.
- Monthly payments for July through December are re-calculated on the current tax levy less payments made from January to June. Payments are equal to 1/16th of the re-calculated amount.

Who can use the Tax Installment Payment Plan ?  (T.I.P.P.)
- All Taxpayers are eligible to participate in the Installment Plan provided all property taxes, local improvements, arrears and penalties are current.

How do I apply? 
- To apply for the Tax Installment Payment Program (T.I.P.P.), complete and sign the Authorization Form (attached), attach a void cheque, and return to the Town of Vegreville  Office.

Withdrawal or Cancellation
- You may withdraw from the Plan by filling out the appropriate form available at the Town Office.
- The Town Manager may cancel a taxpayer’s privilege of continuing in the Plan if two consecutive installments fail to be honored in any year.
- If you withdraw, or the Town cancels your participation in the Plan, the unpaid balance of taxes, if any, shall then be due and paid in full within thirty days and shall be subject to penalties normally calculated for unpaid taxes.
- Any payments that are dishonored by the bank are subject to a service charge.

Please advise us of any changes in banking information.
4829-50 Street, Upper Level
PO Box 640
Vegreville, AB T9C 1R7
780-632-2606
FAX 780-632-3088

EMAIL [email protected]

Tax Installment Payment Program (TIPPS) Authorization Form
Tax Paperless Authorization Form

Before You File a Complaint

Related Links

• Is Your Property Assessment Fair and Accurate?
• Guide to Property Assessment and Taxation in Alberta
• Filing a Property Assessment Complaint and Preparing for Your Hearing

Filing an Assessment Complaint

What should I do if I don’t agree with my property assessment?
If you do not agree with the following information found on your Combined Assessment and Tax Notice:

• the description of the property;
• the name or mailing address of an assessed person or taxpayer;
• an assessment amount;
• an assessment class, or sub-class;
• the type of property;
• the type of improvement;
• school support;
• whether the property is assessable;
• whether the property is exempt from taxation.

It is recommended that you contact the Town Office as soon as possible before the final date of complaint shown on the front of your Notice. The Town’s assessor will review with you the contents of your Notice including the assessed value, correct any errors without a complaint being filed and provide you with an explanation and/or comparison with other properties of your choice.

If you are still not satisfied with the assessor’s explanation, you may file a written complaint with the Assessment Review Board. Complaints may not be filed about the Town’s mill rates or amount of taxes owing.

How do I file a complaint?
Only an assessed person can file a complaint with the Assessment Review Board. An agent or representative may file a complaint with a letter of authorization from the property owner.
Assessment Complaints Agent Authorization Form

If you wish to file a complaint, you must use the prescribed complaint form.
Assessment Review Board Complaint Form

Assessment Review Board
The Assessment Review Board is an impartial administrative Board established under the Municipal Government Act to hear formal complaints against property assessments.
The function of the Board is to determine if the information found on the Notice of Assessment or Tax Notice is correct and that the assessment is fair and equitable, taking into consideration assessments of similar properties in the same municipality.

A complaint must be filed with the required fee, as specified on the back of the notice, no later than the complaint deadline stated on the front of your Notice of Assessment or Tax Notice.

Complaint fees are as follows:   

Residential 3 or fewer dwellings and farm land                     $50

Residential 4 or more dwellings                                           $650

Non-residential                                                                  $650

Your complaint should be sent to:

Town of Vegreville Clerk of the Assessment Review Board
PO Box 640
4829 – 50 Street
Vegreville, Alberta  T9C 1R7
Office hours are Monday to Friday from 9:00am to 4:30pm
780-632-2606

What happens when a complaint is filed?
If your complaint form and the required fee has been filed on time and in compliance with all applicable requirements of the Municipal Government Act and the MGA – Matters Relating to Assessment Complaints Regulation, the Clerk will arrange a hearing. You will receive a written notice advising of the date, time and location of the hearing as well as any other person that is affected by the complaint. The notice will also outline any deadlines to submit sufficient evidence to support your claim.

Disclosure of Evidence
The MGA – Matters Relating to Assessment Complaints Regulation requires that both the complainant and the assessor submit their evidence to the Board and make full disclosure to the other party. The Board will not hear any evidence that has not been disclosed in accordance with the legislation.

I’ve filed a complaint; do I still have to pay my taxes by the deadline?
Yes. You are still required to pay your taxes by the deadline. If your payment is not made by the due date, you will be charged the late penalties. If an adjustment in the assessment is made a credit/refund will be issued as soon as possible.

How do I withdraw my complaint?
Following filing your complaint with the Assessment Review Board, you may withdraw for whatever reason in the period of time leading up to the hearing date. The Town requests that the withdrawal be in writing and sent to the Clerk. 

Hearing Procedures

• The Clerk will read out loud the complaint you have filed with the Board. You are entitled to see all the documents and hear all other evidence the Board considers in reaching a decision.
• The Chairman will ask you to explain your reasons for objecting to your assessment. Board members can ask questions after your presentation.
• The Chairman will ask the Town’s assessor to explain the current assessment. The assessor may also ask you questions and may dispute your evidence or arguments at this time. The Board can also ask the assessor questions.
• You may ask the assessor questions and you may dispute the assessor’s evidence and argument at this time.
• The Board members will meet in private to discuss the complaint among themselves in order to reach a decision.
• If you have been given notice of the hearing and do not attend, the Board may make a decision on your complaint in your absence.

Board Decisions

The Board may make a change with respect to any matter within its jurisdiction or may decide that no change is required. They must not alter any assessment that is fair and equitable taking into consideration assessments of similar properties in Town.

Decisions must be made within thirty (30) days from the last day of the hearing or before the end of the taxation year, whichever is earlier.

The Clerk must send the Board’s written decision and the reasons to the persons notified of the hearing within seven (7) days of receiving the decision.

Property Taxes
Town Office  4829 50 Street   
Vegreville, AB  T9C 1R7
Telephone 780-632-2606
Fax 780-632-3088
Email [email protected]

Accounts Payable
Town Office  4829 50 Street   
Vegreville, AB  T9C 1R7
Telephone 780-632-2606
Fax 780-632-3088
Email accountspayable@vegreville.com

Accounts Receivable
Town Office  4829 50 Street   
Vegreville, AB  T9C 1R7
Telephone 780-632-2606
Fax 780-632-3088
Email accountsreceivable@vegreville.com

Paul Casey CPA, CA -  Corporate Services Director
Email: [email protected]  |  Telephone 780-632-2606

Meghan Saskiw CPA, CA - Finance Manager
Email: [email protected]  | Telephone 780-632-2606

• Municipal Government Act (MGA)
• MGA – Matters Relating to Assessment Complaints Regulation